Frequently Asked Questions

Walk-ins are welcome during business hours, or you can call or email us to schedule an appointment.
Hours: Monday–Friday, 8 AM–5 PM
Phone: (402) 408-0115
Email: info@ddsine.com
Address: 13213 F St, Omaha, NE 68137
Some repairs can be completed while you wait, some may require extended diagnostic work and some may require ordering replacement parts. Estimates are always provide to get approval before processing a repair that will have a charge associated with it.
Walk-ins are welcome during business hours, or you can call or email us to schedule an appointment.
Hours: Monday–Friday, 8 AM–5 PM
Phone: (402) 408-0115
Email: info@ddsine.com
Address: 13213 F St, Omaha, NE 68137
In some cases yes, but the fee can be applied to the cost of the repair or a replacement device.
Yes. Digital Dot is an Apple Authorized Service Provider, so we can perform eligible Apple warranty & non-warranty repairs using genuine Apple parts.
Yes. Our Apple-certified technicians service a wide range of Apple products, including Mac, iPhone, iPad, Apple Watch, and more.
Yes. We sell Mac computers and can help you choose the right model and configuration for your needs.
Yes. We can provide eligible AppleCare service and repairs as an Apple Authorized Service Provider.
Yes. We carry Apple accessories and can help you find compatible accessories for your devices.

Yes. We can supply, install, and support networking equipment for businesses and organizations.
Yes. We provide ongoing IT support for businesses, including Apple-focused environments and teams using a mix of Apple, Microsoft, and other technologies.
Yes. On-site support is available for businesses and organizations when the issue or project calls for hands-on assistance.
Yes. We provide managed IT services for businesses that rely on Macs and other Apple technology, helping keep devices, software, networks, and systems running smoothly.
Yes. Hourly support is available for businesses that need help without an ongoing managed services agreement.

Yes. We sell and support many mainstream business applications and can help with setup, troubleshooting, updates, and everyday software issues.
Yes. We can troubleshoot email setup, syncing, access, configuration, and other common email issues.
Yes. We offer spam filtering solutions to help businesses reduce unwanted and potentially harmful email.
Yes. We can provide Adobe subscriptions and help businesses and creative teams get the software they need.
Yes. We support Microsoft products and services, including solutions used by businesses with both Mac and Windows devices.
Yes. We can help businesses with supported Google products and services, including setup and ongoing support.
Yes. We provide cloud solutions for businesses, including services for storage, backup, productivity, and collaboration.

Yes. We can migrate your files and other supported data when you’re moving from one computer to another.
Yes. We can help businesses choose, set up, and maintain server and data storage solutions based on their needs.
Yes. We offer both local and cloud-based backup solutions to help businesses protect important files and data.

We work with higher education institutions. At this time, we do not sell directly to K-12 schools.
Yes. We can provide technology products, services, and support for eligible state and local government organizations.